State Farm® Insurance Agent Rob Cape
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joy Jennings
October 8, 2024
"Rob Cape did a great job explaining Insurance intricacies and finding me the best coverage for my needs. Insurance commercials always talk about how much you save, and I am happy to say that I saved over $800. Very satisfied with my experience. Thanks, Rob!"
"Thank you so much for sharing your positive experience, Joy! It's fantastic to hear that the insurance intricacies were clearly explained and that you found the coverage that suits your needs perfectly. Saving over $800 is a wonderful bonus! Your satisfaction means a lot, and I'm grateful for your trust."
Juanita Bejin
September 18, 2024
"Moving from FL to MI and switching agents was seamless with the help from Rob and Lisa. I tapped Rob’s knowledge for determining what type of home coverage I needed for a condo, which was an area I was not familiar with at all. My auto insurance was transferred without problems from my previous agency. Any time I call with questions, they are answered quickly and I never feel like I am encroaching on their day. Lisa also recently assisted with locating glass companies in my area for a cracked windshield repair since I was new to the area. Above and beyond."
"Thank you so much for sharing your experience! It's wonderful to hear that the transition from FL to MI went smoothly and that you found the guidance on home coverage for your condo helpful. We're glad the auto insurance transfer was hassle-free and that your questions are always answered promptly. Lisa is always happy to assist, and we're pleased she could help with your windshield repair. We're here to support you anytime!"
Desiree Stephens
September 18, 2024
"Lisa and Rob have both been great to work with."
"Thank you so much, Desiree! It's wonderful to hear that you had a positive experience working with both Lisa and Rob. Your feedback means a lot to us!"
Darrion Dungy
July 8, 2024
"Great customer service!"
"Thanks Darrion!"
Anthony Sway
May 6, 2024
"Amazing attitudes and good atmosphere"
"We were glad to take care of you Tony! Thank you for coming in :)"
Cheylsie Boettcher
April 18, 2024
"He’s rude, Lisa is rude go to a different agent. Told me to take my business elsewhere because I can never get ahold of them."
"Cheylsie, While I appreciate feedback of all kinds, one thing that I do not tolerate is the verbal abuse that you have subjected myself and my entire team to since you were transferred here from your last agent. We have worked hard to accommodate your needs at every turn but, when you volunteered to "take your business elsewhere" I simply agreed with you because I don't think we are a good fit for each other. Respectfully, Rob Cape"
Noah Rainwater
November 8, 2023
"Extremely Satisfied with the service that I received. James Hackworth made the entire process simple, quick, and helped guide me down the right path to get a lower price on my insurance while also maintaining communication with me the entire time and even after I had everything processed. I highly recommend them!"
"Thank you for the recommendation! We are happy to have you with us :)"
Marcus Sanchez
November 6, 2023
"Jake from State Farm....How about Rob from State Farm! Nice to have someone you can count on to explain the numerous coverages Auto/Home & Life and make sure I don't lose my Khakis! 1st rate experience would highly recommend."
"Thanks Marcus!!"
Moriah Birkle
November 6, 2023
"Rob Cape took time to help me figure out insurance and educate me on the ins and outs of my day to day needs!"
"Anything for you Moriah!!"
Jay Cox
October 26, 2023
"He was attentive, kind and respectful… and took the time to look for any and all discounts…totally recommend this guy!!!"
"Anything for you!"
Ashley Adams
October 17, 2023
"James Hackworth was the agent who assisted me in getting insurance from State farm. He was extremely kind and honest as well as helpful. He took the time to check all of my discounts and was very courteous. Thank you James from State farm"
"I'm glad James was able to take care of your needs! Thank you for the feedback :)"
Rebecca Sutton
September 22, 2023
"James was so helpful in helping us find a better rate than what we currently have with a different company. Communicated well and very knowledgeable. 10/10."
"Wow! 10/10, what a compliment :) Thanks for the stellar review Rebecca! "
Lisa Fiero
September 11, 2023
"I love how Rob took the time to sit down with me personally to get to know me and find the best benefits for myself and my family! Great office, highly recommend!"
"Happy to help!"
Judah Hackworth
September 10, 2023
"Thank you Rob Cape for your incredible service"
"You are so welcome!"
Adah Hackworth
September 8, 2023
"This agency has incredible customer service. They worked hard to help me fix some issues I was having. Thank you for your help"
"We are so glad to be able to serve you!"
Alison Kelly
September 7, 2023
"James was wonderful to work with when quoting insurance on vehicles I was looking at. And then made it a very smooth quick process to set up a policy when I decided on a car to purchase. Thank you so much!"
"Thank you Alison! We are glad we could be here for you :)"
James Hackworth
August 30, 2023
"Great agency in Spring Arbor that focuses on the needs of the customers."
"Thanks James!! We appreciate you :)"
Caleb Gothberg
July 25, 2023
"II have always gotten my insurance via the internet. I was constantly switching back and forth between Progressive and Esurance to try and keep the best rates. The goal for me was to always keep my premium as low as possible. During one of these back-and-forth quotes that I was contacted by Rob. This was my first time getting a quote from an agency, so I didn’t know what to expect. Rob had me sit down with him for a few questions. Weirdly enough most of the questions weren’t about pricing or insurance, they were about my life. He took time to go through my needs and wants in a way that was impossible from online quotes. During our first sit down, he figured out that I had company tools that were regularly in my vehicle that wouldn’t have been covered on my previous renters/car insurance. The company’s insurance didn’t cover the tools at my house and neither did my renter’s policy. Roughly 18 months after solving this gap in coverage my vehicle was broken into and $5,000 in tools were stolen. If Rob hadn’t discovered this hole in my coverage, I would have been personally responsible for replacing everything. Rob saved me from fiscal disaster, and it literally cost me a few extra bucks a month. After that, I can’t imagine going anywhere else for my insurance needs. Currently he is helping me plan out a retirement. Who would have thought an insurance agent could do that!"
"Thank you so much! We are always happy to serve :)"
Morgan Kelley
July 22, 2023
"Rob and his team went above and beyond to ensure my needs were met. Everyone was so friendly and efficient. I will never do business anywhere else."
"Thank you for the feedback! We are happy to have you with us :) "