State Farm® Insurance Agent Rob Cape
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chad Rutz
May 9, 2025
"Hey Wendy and all the State farm insurance people, I appreciate you and you satisfy all my insurance needs"
Kristen Williams
April 16, 2025
"Both Rob and Lisa are terrific! Lisa works tirelessly, trying to get the lowest rate possible, while still providing the coverage you need and want. I’ve been a client of Rob’s for quite a while - no need to look elsewhere!"
"Thank you, Kristen, for sharing your experience. Your trust and loyalty mean a lot, and we're glad to have you as part of our community."
Chance Newsome
April 15, 2025
"This office was very reasonable to deal with highly recommended"
"Thank you, Chance, for sharing your positive experience with our office. We look forward to continuing to serve you in the future."
Jake Deraedt (Yake404)
April 14, 2025
"Rob and his team took over my account when my former agent left the business and it was about as seamless as I could of wanted. Wendy and Lisa are very prompt and attentive to all of my needs and concerns and every request I make is answered almost immediately. If you are in the area, this is the team for you."
"Thank you Jake!! it's our pleasure to take care of you :)"
Lawrence Neuser
April 10, 2025
"Came in and sat with Wendy to get my home insured and she was very pleasant and patient with me. Stayed after hours to make sure I was taken care of."
"Thank you for sharing your experience with us. It's wonderful to hear that Wendy was able to assist you so effectively and went the extra mile to ensure your needs were met. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience."
Diana Brown
March 5, 2025
"Great service. Explained everything in terms that were understandable and gave us affordable options. Even allowing us to pick our bill due date. Highly recommend them."
"Thank you, Diana, for sharing your positive experience with us. It's wonderful to hear that our team was able to provide clear explanations and affordable options that suited your needs. We're glad you found the flexibility of choosing your bill due date helpful. Your recommendation means a lot to us, and we're here to assist you whenever you need."
Jennifer Naylor
February 20, 2025
"I've had several agents over the 30 years I've been with State Farm. My last permanent agent was Susan Luplow. Her office was top-notch. Rob and crew are the same caliber. They actually care. They answer the phone, they listen and take care of business. I recommend the Cape agency to anyone looking for the best."
"Thank you, Jennifer, for sharing your experience and for your kind words. It's wonderful to hear that you feel well taken care of by our team. We strive to provide the same level of service and care that you experienced with Susan Luplow. Your recommendation means a lot to us, and we're grateful for your trust and support over the years."
Virgil Greene
November 20, 2024
"I have had my auto and life insurance thru Rob's State Farm for years now. I truly enjoy the personal relationship I share with Rob and his staff. Caleb and Wendy are amazing at their job. It's nice to be covered by people who really care about their clients!"
"Thank you so much for your kind words and continued trust in our services! It's wonderful to hear that you value the personal relationship we have built over the years. Caleb and Wendy will be delighted to know they made such a positive impact. We're here to ensure you always feel cared for and well-covered!"
Joy Jennings
October 8, 2024
"Rob Cape did a great job explaining Insurance intricacies and finding me the best coverage for my needs. Insurance commercials always talk about how much you save, and I am happy to say that I saved over $800. Very satisfied with my experience. Thanks, Rob!"
"Thank you so much for sharing your positive experience, Joy! It's fantastic to hear that the insurance intricacies were clearly explained and that you found the coverage that suits your needs perfectly. Saving over $800 is a wonderful bonus! Your satisfaction means a lot, and I'm grateful for your trust."
Juanita Bejin
September 18, 2024
"Moving from FL to MI and switching agents was seamless with the help from Rob and Lisa. I tapped Rob’s knowledge for determining what type of home coverage I needed for a condo, which was an area I was not familiar with at all. My auto insurance was transferred without problems from my previous agency. Any time I call with questions, they are answered quickly and I never feel like I am encroaching on their day. Lisa also recently assisted with locating glass companies in my area for a cracked windshield repair since I was new to the area. Above and beyond."
"Thank you so much for sharing your experience! It's wonderful to hear that the transition from FL to MI went smoothly and that you found the guidance on home coverage for your condo helpful. We're glad the auto insurance transfer was hassle-free and that your questions are always answered promptly. Lisa is always happy to assist, and we're pleased she could help with your windshield repair. We're here to support you anytime!"
Desiree Stephens
September 18, 2024
"Lisa and Rob have both been great to work with."
"Thank you so much, Desiree! It's wonderful to hear that you had a positive experience working with both Lisa and Rob. Your feedback means a lot to us!"
Darrion Dungy
July 8, 2024
"Great customer service!"
"Thanks Darrion!"
Anthony Sway
May 6, 2024
"Amazing attitudes and good atmosphere"
"We were glad to take care of you Tony! Thank you for coming in :)"
Cheylsie Boettcher
April 18, 2024
"He’s rude, Lisa is rude go to a different agent. Told me to take my business elsewhere because I can never get ahold of them."
"Cheylsie, While I appreciate feedback of all kinds, one thing that I do not tolerate is the verbal abuse that you have subjected myself and my entire team to since you were transferred here from your last agent. We have worked hard to accommodate your needs at every turn but, when you volunteered to "take your business elsewhere" I simply agreed with you because I don't think we are a good fit for each other. Respectfully, Rob Cape"
Noah Rainwater
November 8, 2023
"Extremely Satisfied with the service that I received. James Hackworth made the entire process simple, quick, and helped guide me down the right path to get a lower price on my insurance while also maintaining communication with me the entire time and even after I had everything processed. I highly recommend them!"
"Thank you for the recommendation! We are happy to have you with us :)"
Marcus Sanchez
November 6, 2023
"Jake from State Farm....How about Rob from State Farm! Nice to have someone you can count on to explain the numerous coverages Auto/Home & Life and make sure I don't lose my Khakis! 1st rate experience would highly recommend."
"Thanks Marcus!!"
Moriah Birkle
November 6, 2023
"Rob Cape took time to help me figure out insurance and educate me on the ins and outs of my day to day needs!"
"Anything for you Moriah!!"
Jay Cox
October 26, 2023
"He was attentive, kind and respectful… and took the time to look for any and all discounts…totally recommend this guy!!!"
"Anything for you!"
Ashley Adams
October 17, 2023
"James Hackworth was the agent who assisted me in getting insurance from State farm. He was extremely kind and honest as well as helpful. He took the time to check all of my discounts and was very courteous. Thank you James from State farm"
"I'm glad James was able to take care of your needs! Thank you for the feedback :)"
Rebecca Sutton
September 22, 2023
"James was so helpful in helping us find a better rate than what we currently have with a different company. Communicated well and very knowledgeable. 10/10."
"Wow! 10/10, what a compliment :) Thanks for the stellar review Rebecca! "
Lisa Fiero
September 11, 2023
"I love how Rob took the time to sit down with me personally to get to know me and find the best benefits for myself and my family! Great office, highly recommend!"
"Happy to help!"
Judah Hackworth
September 10, 2023
"Thank you Rob Cape for your incredible service"
"You are so welcome!"
Adah Hackworth
September 8, 2023
"This agency has incredible customer service. They worked hard to help me fix some issues I was having. Thank you for your help"
"We are so glad to be able to serve you!"
Alison Kelly
September 7, 2023
"James was wonderful to work with when quoting insurance on vehicles I was looking at. And then made it a very smooth quick process to set up a policy when I decided on a car to purchase. Thank you so much!"
"Thank you Alison! We are glad we could be here for you :)"
James Hackworth
August 30, 2023
"Great agency in Spring Arbor that focuses on the needs of the customers."
"Thanks James!! We appreciate you :)"